John’s Incredible Pizza delivers great food and great fun to its customers. And to deliver the perfect customer experience every day, John’s Incredible Pizza needs dependable, responsive service from their telecommunications carrier. That’s why they decided to switch from the phone company to Top Speed Data and New Edge Networks. Tom Rindt,

I.T. Manager, explains:

"Before we switched, customer service was a big problem. It was hard to get a hold of anyone at the phone company, and once we did get someone on the phone, they usually didn’t know enough to solve our problems."

"With New Edge Networks, I get through to someone right away, and it’s always someone who understands the technology and has the resources they need to help me. New Edge’s telecom service is also more reliable than what we got from the phone company. We’re now switching all of our circuits over to New Edge. It will reduce our cost, give us network management and monitoring ability, and improve our performance."

"We first started looking at Frame over DSL when we moved out of the city. I wanted a connection that would link my home directly to our frame network, but I needed something that wouldn’t cost too much or have the performance degradation that VPN connections can have.

New Edge’s Frame over DSL is a convenient solution because they could build it right into our existing frame network. I’m very happy with it. It’s exactly what we need."

Restaurant and Family Entertainment